ITF (FC0-U61) Skills Lab: Manage Operating System Tools

Exercise 1: Install and Configure Printers

Objective: This exercise demonstrates how to set up and configure printers in a networked environment to understand resource sharing and local printer setup.

Task 1: Setting Up a Local Printer on Windows Server 2019

  1. Power On Virtual Machines

    • Begin by powering on all virtual machines required for this lab simulation.

  2. Connect to Windows Server 2019

    • The first virtual machine to connect to is the Windows Server 2019 VM.

  3. Connect a Local Printer

    • Attach a local printer to the Windows Server 2019 VM.
    • Select the default printer port (LPT1): Printer Port.

    Troubleshooting Scenario:

    • If the printer is not detected, check the virtual machine’s hardware settings and ensure the correct drivers are installed.

  4. Document the Configuration Process

    • Take screenshots and write a brief summary of the setup process for future reference.

Task 2: Connecting a Windows 10 VM to the Shared Printer

  1. Connect to Windows 10 Virtual Machine

    • Connect to the Windows 10 VM to access the printer previously installed and shared on the Windows Server 2019 VM.

  2. Open Control Panel

    • Navigate to the Control Panel.
    • Go to Hardware and Sound and select Add devices and printers.

  3. Add the Shared Printer

    • Choose the option to select a printer by its shared name.
    • Enter the shared printer’s name.

  4. Finalize the Connection

    • Perform a test print to verify the connection or finalize the setup without a test print.

    Optional Challenge:

    • Configure additional printer settings such as duplex printing and default paper size.

Reflection:

  • Confirm that the shared printer is visible and functional on both VMs. Document any challenges encountered and how they were resolved.

Exercise 2: Implement Disk Partitions

Objective: Learn how to manage storage effectively by creating, resizing, and converting disk partitions using Disk Management.

Task 1: Shrinking Disk Volume and Creating a New Partition on Windows 10

  1. Connect to Windows 10 Virtual Machine

    • Begin by connecting to the Windows 10 VM.

  2. Access Disk Management

    • Open the Disk Management GUI.
    • Locate Drive C: on Disk 0.

  3. Shrink the Volume

    • Select the Shrink Volume option for Drive C:.
    • This process will create unallocated space on the drive.

  4. Create and Format a New Partition

    • Use the newly unallocated space to create a new partition.
    • Format the new partition to complete the setup.

Reflection:

  • Verify that the new partition is functional by saving a test file to it. Document the partition’s size, drive letter, and formatting type.

Task 2: Creating a New Simple Volume Using Unallocated Space

  1. Select Unallocated Space

    • In Disk Management, locate the unallocated space created in the previous exercise.

  2. Create a New Simple Volume

    • Right-click on the unallocated space and select New Simple Volume.
    • Follow the steps in the New Simple Volume Wizard.

  3. Assign a Drive Letter

    • Assign the new volume a separate drive letter, such as E:.

  4. Format the New Volume

    • Complete the wizard to format the new volume and finalize the setup.

    Optional Challenge:

    • Experiment with different file systems (e.g., FAT32 vs. NTFS) and document the differences.

Reflection:

  • Test the new volume by creating and deleting files. Reflect on any errors encountered and their resolutions.

Task 3: Extending the Volume on Drive E

  1. Extend the Volume on Drive E

    • Locate the newly created Drive E: in Disk Management.
    • Right-click on Drive E: and select the Extend Volume option.

  2. Use the Extend Volume Wizard

    • Follow the steps in the Extend Volume Wizard to add additional space to Drive E:.
    • This process will increase the drive’s available capacity.

    Troubleshooting Scenario:

    • If the Extend Volume option is unavailable, ensure that adjacent unallocated space is present on the same disk.

Reflection:

  • Record the final size of Drive E: and any issues resolved during the process.

Task 4: Converting a Basic Disk to a Dynamic Disk

  1. Convert Basic Disk to Dynamic Disk

    • In Disk Management, locate the disk you want to convert.
    • Right-click on the disk (not the individual partitions) and select Convert to Dynamic Disk.

  2. Complete the Conversion

    • Follow the prompts to complete the conversion from a Basic Disk to a Dynamic Disk.

Reflection:

  • Note the key differences between basic and dynamic disks. Document potential use cases for dynamic disks.

Exercise 3: Manage Unresponsive Applications

Objective: Understand how to identify and troubleshoot unresponsive applications by simulating crashes and analyzing event logs.

Task 1: Simulating an Application Crash

  1. Simulate Application Crash
    • Open File Explorer and navigate to This PC.
    • Locate the tools folder.
    • Open BadApp.exe to simulate an application crash.

Reflection:

  • Document how the system responded to the crash and any error messages displayed.

Task 2: Analyzing Application Crash Logs in Event Viewer

  1. Open Event Viewer

    • After simulating the hang and crash, open the Event Viewer GUI.

  2. Navigate to Application Logs

    • In Event Viewer, go to Windows Logs and select Application.

  3. Find the Application Event Logs

    • Right-click on Application and choose Find.
    • Type BadApp to search for the specific event logs related to the crash.

  4. Review Event Logs

    • Go through each event log entry related to BadApp.
    • Examine the General and Details tabs to learn more about the crash event.

    Optional Challenge:

    • Identify recurring patterns in crash logs and research possible fixes.

Reflection:

  • Summarize the findings from the logs and propose potential resolutions for the application crash.
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ITf+ Module 2